How to Download Your Files
Thank you for purchasing a product from our printable shop. Downloading and printing your file is as easy as 1, 2, 3.
1. Complete Your Purchase
The first step is to make a purchase, if you haven't already!
Even if you are interested in downloading one of our free printables, you must add the item to your cart and complete the checkout process to access your files.
2. Order Confirmation Page
Once your payment is accepted you will be taken to the "Order Confirmation" page. On this page you will find your name, order number, customer information, and a link to your file (see screenshot below).
Please note that after your purchase is confirmed it may take a few seconds for your download links to appear depending on the speed of your cell network or wifi connection.
Then, click the "Download Now" button to begin downloading your file.
The file will download to your default download location (this depends on your device). The most common place it will go is into your "Downloads" folder on your device.
Your file will have the same name as the product you purchased. For instance, the file name of our popular Prayer Journal is: printable-prayer-journal_v01.pdf
3. Check Your Email
After your purchase is complete you will receive 2 emails from me. Please save these emails! If you do not see them in your inbox, please check your spam folder, promotions tab, etc.
The first email is your purchase receipt. This email contains a link that says "View Your Order." After clicking this link you will be taken back to the "Order Confirmation" page where you can download your files.
The second email will include another link to your files. The subject of the second email will be "Your files are ready".
Open the email and click the download link.
You will be taken to a page where you can download your files (see screenshot below).
You can always access your files from your order confirmation email and the download confirmation email.
If you need further assistance, please email us at firstname.lastname@example.org